Please kindly submit an order adjustment and/or cancellation request within 2 hours since your purchase via [email protected] for support.

  • You will get 100% refund if cancellation time is within the allowed time ( 2 hours after placing your order) without any fee
  • All orders requesting a refund after 6 hours will have to pay shipping fees.
  • The order can not be fully refunded if the cancellation request is sent after 2 hours
  • Adjustment might be charged an additional amount which depends on the type of adjustment
  • The support department will quickly confirm about this cancelation and handle your refund amount as we accept it as valid request. It normally be taken 8 – 12 hours
  • The refund will be issued via your original payment method with our store after 5 to 7 business days.

Happy Shopping with us!

OwlOhh Customer Service Department


Contact US:

Email:  [email protected]
Representative office: 1077 N Willow Ave Clovis, CA, United States, 93611

Head office: 7 Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ

HK Business Office: RM4, 16/F, Ho King Comm Ctr, 2-16 Fayuen St, Mongkok Kowloon, Hong Kong