FAQs - OwlOhh™ - Handcrafted Ceramic Mug

Frequently Asked Questions

+ Our Founder is a Hawaiian Shirt lover. He thought that it would be great to give his friends and relatives Hawaiian Shirts designed with their favorite details or customized with their names, and images. Because Hawaiian Shirts are easy to wear for everyone of all ages. However, at that time, he found it’s hard to find a trustworthy store that can design and custom the shirts as his special order. Therefore, he came up with the idea of establishing a print-on-demand online store where everyone can order the clothes printed in their style and meaning.

+ Yes. We are providing international shipping.

However, due to some postal problems, we can’t deliver a shipment to the military area and some small countries. The shipping cost is $7.99 for the first item, plus $3 for each subsequent 0.5 kg of weight.

The maximum shipping cost is $46.99

Buy from 15++ items get free shipping.

+ Normal Shipping:

+ Production Time: 2 – 7 Days (Depends on your product)

+ Shipping Time (UK, EU, US, CA) : 7-15 Business days.

+ Other country: 10 – 20 Business days.

Note: Your order may arrive later than expected, depending on the carrier, but no more than 30 days (from the date that it is shipped out, not the date the order is placed.) Some packages to remote areas, islands can take up to 45 days. Some packages need to be picked up by the customer at the local post office, please contact to pick up the package when notified.

+ You will receive a confirmation email with a tracking link so that you can follow your order every time! Please allow 5-7 days for the carrier to scan your package into their system. You can track your order at this link: Tracking Order

If you attempt to track your package and there is no information available, that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is after your estimated arrival date, please contact us, and we can take care of this case.

+ We currently accept the following forms of payment:

Credit Cards: We accept Visa, American Express, Mastercard, and Discover via Stripe

Debit Cards: We accept debit cards featuring the Mastercard or Visa logo. If you’re paying with a pre-paid debit card, you must register them before using them for online purchases. You can do this by following instructions on the card or contacting their own support teams.

PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout.

* All Paypal pending orders need 1 more week for verification and processing. We will notify you if your order is on hold.

MEN
US	UK	EUR	Foot length(IN)	Foot length(CM)
4	3.5	36	8.6″	22cm
4.5	4	36.5	8.9″	22.5cm
5	4.5	37.5	9.1″	23cm
5.5	5	38	9.2″	23.5cm
6	5.5	38.5	9.4″	24cm
6.5	6	39	9.5″	24.5cm
7	6.5	40	9.8″	25cm
7.5	7	40.5	10.0″	25.5cm
8	7.5	41	10.2″	26cm
8.5	8	42	10.4″	26.5cm
9	8.5	42.5	10.7″	27cm
9.5	9	43	10.9″	27.5cm
10	9.5	44	11.0″	28cm
10.5	10	44.5	11.2″	28.5cm
11	10.5	45	11.4″	29cm
11.5	11	45.5	11.6″	29.5cm
12	11.5	46	11.8″	30cm
12.5	12	47	12″	30.5cm
13	12.5	47.5	12.2″	31cm

WOMEN
5.5	3	36	8.6″	22cm
6	3.5	36.5	8.9″	22.5cm
6.5	4	37.5	9.1″	23cm
7	4.5	38	9.2″	23.5cm
7.5	5	38.5	9.4″	24cm
8	5.5	39	9.5″	24.5cm
8.5	6	40	9.8″	25cm
9	6.5	40.5	10.0″	25.5cm
9.5	7	41	10.2″	26cm
10	7.5	42	10.4″	26.5cm
10.5	8	42.5	10.7″	27cm
11	8.5	43	10.9″	27.5cm
11.5	9	44	11.0″	28cm
12	9.5	44.5	11.2″	28.5cm
12.5	10	45	11.4″	29cm
13	10.5	45.5	11.6″	29.5cm
13.5	11	46	11.8″	30cm
14	11.5	47	12″	30.5cm
14.5	12	47.5	12.2″	31cm

Men
UK	EUR	Foot length(IN)	Foot length(CM)
3.5	36	8.6″	22cm
4	37	8.9″	22.5cm
4.5	37.5	9.1″	23cm
5	38	9.2″	23.5cm
5.5	38.5	9.4″	24cm
6	39	9.5″	24.5cm
6.5	40	9.8″	25cm
7	40.5	10.0″	25.5cm
7.5	41.5	10.2″	26cm
8	42	10.4″	26.5cm
8.5	42.5	10.7″	27cm
9	43	10.9″	27.5cm
9.5	44	11.0″	28cm
10	44.5	11.2″	28.5cm
10.5	45	11.4″	29cm
11	45.5	11.6″	29.5cm
11.5	46	11.8″	30cm

Women
3.5	36	8.6″	22cm
4	37	8.9″	22.5cm
4.5	37.5	9.1″	23cm
5	38	9.2″	23.5cm
5.5	38.5	9.4″	24cm
6	39	9.5″	24.5cm
6.5	40	9.8″	25cm
7	40.5	10.0″	25.5cm
7.5	41.5	10.2″	26cm
8	42	10.4″	26.5cm
8.5	42.5	10.7″	27cm
9	43	10.9″	27.5cm
9.5	44	11.0″	28cm
10	44.5	11.2″	28.5cm
10.5	45	11.4″	29cm
11	45.5	11.6″	29.5cm
11.5	46	11.8″	30cm

MEN’S SIZES
UK	USA	Eur	Foot length(CM)
2.5	3	35	21
3	3.5	35 1/2	21.5
3.5	4	36	22
4	4.5	36 2/3	22.5
4.5	5	37 1/3	23
5	5.5	38	23.5
5.5	6	38 2/3	24
6	6.5	39 1/3	24.5
6.5	7	40	25
7	7.5	40 2/3	25.5
7.5	8	41 1/3	26
8	8.5	42	26.5
8.5	9	42 2/3	27
9	9.5	43 1/3	27.5
9.5	10	44	28
10	10.5	44 2/3	28.5
10.5	11	45 1/3	29
11	11.5	46	29.5
11.5	12	46 2/3	30
12	12.5	47 1/3	30.5
12.5	13	48	31
13	13.5	48 2/3	31.5

WOMEN’S SIZES
2.5	4	35	21
3	4.5	35 1/2	21.5
3.5	5	36	22
4	5.5	36 2/3	22.5
4.5	6	37 1/3	23
5	6.5	38	23.5
5.5	7	38 2/3	24
6	7.5	39 1/3	24.5
6.5	8	40	25
7	8.5	40 2/3	25.5
7.5	9	41 1/3	26
8	9.5	42	26.5
8.5	10	42 2/3	27
9	10.5	43 1/3	27.5
9.5	11	44	28
10	11.5	44 2/3	28.5
10.5	12	45 1/3	29

MEN’S	CHEST (IN.)	LENGTH (IN.)	SHORTS WAIST(IN.)	SHORTS HIP (IN.)	SHORTS LENGTH (IN.)
S	39.3-41.5	27	28.3-29.2	47.25	19.75
M	41.5-43.3	28.35	29.2-30.2	48	20.5
L	43.3-44	29.5	30.2-30.8	49	20.75
XL	44-46	30.7	30.8-31.5	50	21.25
2XL	46-48	31.85	31.5-32.3	50.75	21.25
3XL	48-50	32.6	32.3-33.8	52.5	22

WOMEN’S	BUST (IN.)	WAIST (IN.)	HIPS (IN.)
S	16.25 – 17.75	13 – 14.5	17.75 – 19.25
M	17.75 – 19	14.5 – 15.75	19.25 – 20.50
L	19 – 20.5	15.75 – 17.25	20.5 – 22
XL	20.5 – 22.25	17.25 – 19.25	22 – 23.5
2XL	22.25 – 24	19.25 – 21.25	23.5 – 25

YOUTH	HALF CHEST (IN.)	LENGTH (IN.)	HIPS (IN.)
S	32.3	21.7	33
M	34.6	22.8	36
L	36.2	24	39.5
XL	38.6	26.4	42.5

MLB MEN’S	CHEST (inch)	WAIST (inch)	LENGTH (inch)
S	41.7-43.7	41.7-43.7	29.25-30
M	43.7-46.4	43.7-46.4	30-31
L	46.4-48.75	46.4-48.75	31-31.5
XL	48.75-51	48.75-51	31.75-32.5
2XL	51-52.75	51-52.75	32.6-33.45
3XL	52.75-55	52.75-55	33.45-34.6
4XL	55-56.7	55-56.7	34.6-35.8
5XL	56.7-59	56.7-59	35.8-36

WOMEN’S	BUST (IN.)	WAIST (IN.)	HIPS (IN.)
XS	29.5 – 32.5	26 – 30	30 – 32
S	32.5 – 35.5	30 – 34	32 – 35
M	35.5 – 38	34 – 36	35 – 38
L	41 – 42.5	23.5 – 24.75	38 – 41
XL	42.5 – 44	24.75 – 25.5	41 – 44
2XL	44 – 45.5	25.5 – 26.25	44 – 47

YOUTH	BODY LENGTH (IN.)	CHEST (IN.)
S	13 – 13.7	8.9 – 9.6
M	13.7 – 14.5	9.6 – 9.85
L	14.5 – 15.3	9.85 – 10.3
XL	15.3 – 15.9	10.3 – 10.8

WOMEN’S	BUST (IN.)	WAIST (IN.)	HIPS (IN.)
XS	30 – 32	24 – 26	34 – 36
S	33 – 35	27 – 28	37 – 38
M	36 – 37	29 – 31	39 – 41
L	37 – 40	32 – 32	42 – 43
XL	41 – 43	35 – 37	44 – 46
2XL	44 – 46	38 – 41	47 – 49

YOUTH	S/M (inch)	L/XL (inch)
ROUND CHEST (CM)	36.0	40.0
SHOULDER	17.0	19.0
BODY LENGTH	23.7	26.5
HIPS	36.0	40.0
SLEEVE LENGTH	18.7	19.7

Inch	XS	S	M	L	XL	2XL	3XL	4XL	5XL	6XL
Length	28.2	29.0	30.0	30.8	31.6	33.2	34.8	35.6	36.4	37.2
Shoulder	15.7	17.2	18.0	19.5	21.0	22.5	24.0	25.5	26.5	27.5
Bust	35.4	39.4	43.3	47.2	51.2	55.5	59.1	63.0	66.9	70.9
Sleeve	9.5	10.0	10.0	10.5	10.5	11.0	11.0	11.5	11.5	12.0

Centimeter	XS	S	M	L	XL	2XL	3XL	4XL	5XL	6XL
Length	71.7	73.7	76.2	78.2	80.2	84.3	88.4	90.4	92.4	94.4
Shoulder	40.0	43.8	45.7	49.5	53.3	57.2	61.0	64.8	67.3	69.8
Bust	90.0	100.0	110.0	120.0	130.0	141.0	150.0	160.0	170.0	180.0
Sleeve	24.2	25.4	25.4	26.6	26.6	27.9	27.9	29.2	29.2	30.5

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