Our commitment lies in ensuring the swift and seamless arrival of your purchases. Your contentment holds utmost importance, and our focus is on delivering a timely and effective shipping service to elevate your shopping satisfaction with us.

Processing and Shipping Time:

Delivery Time = Processing Time + Shipping Time

Commitment processing time Commitment Shipping time Commitment timeframe
3-5 days 7-14 days 10-19 Business days

Order processing takes place during business days, encompassing Monday through Friday, in accordance with the Pacific Standard Time zone. This does not encompass public holidays recognized by the Postal Service, which encompass New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Shipping Destinations & Carriers: [jet_engine component=”option” page=”content-website” field=”name”]  offers shipping services to all destinations across the United States and its territories, utilizing reputable carriers such as USPS, DHL, UPS, FedEx, and Local Post. Please be aware that potential delays might arise for regions beyond the continental United States.

Shipping Fees:

  • Standard Delivery: $7.99

Shipping Confirmation & Tracking: Once your order is produced and handed over to the shipping carrier, we will send you an email with your tracking number(s) for confirmation. Please allow around 5-7 business days for tracking details to show updates. If there’s no progress within 10 business days, please contact [jet_engine component=”option” page=”content-website” field=”email”] or visit our Track Order page for help.

Shipping Delays: Estimated delivery times are approximate and could be extended due to factors such as incorrect addresses, customs procedures, high-demand periods, promotional sales events, or unforeseen circumstances.

Damages & Lost/Stolen Orders: [jet_engine component=”option” page=”content-website” field=”name”] is ready to replace damaged items (please contact us within 3 business days with proof). However, we cannot be held responsible for items that go missing or are stolen after being confirmed as delivered.

Incorrect Addresses: Customers are responsible for ensuring the accuracy of both shipping and billing addresses. If there are any misspellings or address inaccuracies, please rectify them promptly. Contact us immediately for corrections. If items have already been shipped, a refund will only be initiated upon receiving the returned items.

Item Not Received: If tracking indicates delivery without a receipt, contact the carrier. For persistent issues, email [jet_engine component=”option” page=”content-website” field=”email”] 

Returns Policy: Please refer to our Return and Refund Policy for details on returning your order.

Important Notices:

  • The expected delivery date is an estimate, not a guarantee.
  • During busy shopping periods, delivery times might be extended. It’s the customer’s responsibility to provide accurate information.
  • [jet_engine component=”option” page=”content-website” field=”name”] is not liable for redirected or reshipped packages or issues arising from incorrect or incomplete details.

For further inquiries, reach out to us at [jet_engine component=”option” page=”content-website” field=”email”] . Your understanding and cooperation are greatly appreciated.